React to feedback: "Thank you for your review. I am sorry to hear that me pointing out (completely politely) that you are 3 out of 4 times late is inconvenient for me is considered as a rude attitude. I appreciate the 10% extra for compensation, but it was not necessary at all, which I also stated in the car, that I give back the extra, as it is really not the money but the fact that I am travelling with a set timeline. Regarding this extra please note that, without any remarks to me whatsoever you just transferred the amount, meanwhile I was still driving, while at the end of our journey you just jumped out of the car.

Thank you for joining me the 4th (!) time and leaving your very first(!) comment after you were late 10 minutes again, and for this 4th time I dared to point out to you, that you always being late is not sustainable on my side.
Safe travels in the future! "